What To Do When a Staff Member or Client Passes Away – 5/15/19

What To Do When a Staff Member or Client Passes Away

Connie Palmer, LCSW, Clinical Training Director
Mandi Zucker, MSW, Program Director
Imagine, a Center for Coping with Loss

Live Event Information:

  • Date: Wednesday, 5/15/19
  • Time: 6:30-8:30pm eastern standard time

Recording Information

  • This webinar is presented LIVE and will be recorded. All registrants have the opportunity to attend LIVE and/or view the recording during the 5 day limited access period that begins the day after the live webinar.
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The death of a client or staff member is a painful and disorienting experience.  Knowing how to respond proactively requires the development of protocols and the skills needed to support grieving people in your workplace.  This live webinar, developed by Mandi Zucker and Connie Palmer of Imagine, a Center for Coping and Loss in Mountainside, NJ, will focus on equipping your organization to develop and consider protocols after a death.  Ms. Zucker and Ms. Palmer will provide insight into the impact of grief and how an organization can support those who are grieving. ABA professionals are encouraged watch the webinar and contribute their experiences of professional loss during the “open share” portion of the event which will take place during the last half hour of the webinar.

Learning Objectives:

In this webinar you will learn:

1. about the impact of loss in an organization and on individuals
2. how to support clients and coworkers after a death
3. how to develop protocols in response to the death


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Continuing Education:

  • Behavior Analysts: No CEs but certificate of attendance available:
  • Psychologists: No CEs but certificate of attendance available:
  • Social Workers and Certified Counselors: 2 CEs/ 2 Clinincal CEs live event only
  • Teachers: Acquire professional development hours for watching this event. Discuss the event with your supervisor to determine if it is eligible.

For ABAC’s continuing education approvals statements please view our Continuing Education page


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6:30 pm: Introduction

6:35 pm: Presentation begins

8:15 pm: Q&A submit questions for chat

8:30 pm: Posttest, Evaluation and submit attendance codes”


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Mandi Zucker has been working in the field of death and dying since 1997 after graduating from NYU with a master’s degree in Social Work.  She worked for many years in a hospice setting with both dying and bereaved clients, running support groups for young spouses and children.  She is a Certified Grief Recovery Specialist and a Lead Responder for the Traumatic Loss Coalition of Union County. Mrs. Zucker has been the Program Director at Imagine, A Center for Coping with Loss, since 2012 and oversees all of the peer support programs including the Coping with Illness groups.  She also provides support and education for families who are living with a life-altering illness or injury.

Connie Palmer is a licensed clinical social worker who is an experienced teacher, therapist and school counselor with more than thirty years of experience working with youth and their families.  She is currently the Clinical Training Director for Imagine, A Center for Coping with Loss in Mountainside, NJ. She presents seminars including: Grief in the Workplace and on various topics such as: grief and loss, resilience, shame, parenting, anti-bullying, depression and anxiety.  She is a responder with the Traumatic Loss Coalition of when there is a death in one of the Union County schools. She has also provided grief support in organizaitons after a death or trauma.

Presenter Disclosure Statement:

The presenters and/or presenters’ family members do not have financial arrangement or affiliation with any of the products, organizations, or programs mentioned during this talk.



Accommodations for Individuals with Disabilities

Our webinars are available to anyone who is able to access the internet. For those who are vision impaired attendance codes are read aloud and graphs and videos are described verbally. For those who require it, our webinar platform allows for closed-captioning. For more information, contact us at info@abacnj.com.

Cancellation, missed webinar, and grievance policy information

Payment Options

Continuing Education Option, Level 1 Supporting contribution -CEs, Level 2 Supporting contribution- CEs, Level 3 Supporting contribution- No CEs, Level 4 Supporting contribution -No CEs

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